Fixed: Apple Music Keeps Crashing/Not Working on iPhone – iOS 11.3

I am an iPhone User. Recently, I have upgraded my iPhone to iOS 11.3. Since upgrading, there were no issues on my device but after upgrading, I started having issues with my music playback. Then somehow I had fixed this serious issue with my friend Daniel and he gave me some tricks to fix this “Apple Music Keeps Crashing/Not Working on iPhone” issue.
Fix 1: Delete and reinstall Music App
delete reinstall music app

  1. Firstly, hold the Apple Music icon until it starts to wiggle.
  2. Now tap X in the top left corner of the App icon.
  3. Then tap on Delete and then wait for few seconds.
  4. Open the App Store and tap the search tab (at the bottom of your screen).
  5. Search for your Music App and find it.
  6. Finally, tap on Download to download the Music App.

Fix 2: Unlock your device
unlock device
Some users have complained that the audio issues on iPhone happen after iPhone locks itself. Therefore try increasing the auto-lock periods or turn off unlock on your device by doing this:
Launch Settings -> Auto-Lock -> Never.
Note: This fix may reduce the battery percentage on your device.
Fix 3: Sign Out and Sign In iCloud Account
sign out sign in icloud account

  1. On your iPhone, launch Settings.
  2. Tap the Apple ID banner (at the top of the screen).
  3. Scroll down to see Sign Out option and then tap it.
  4. Tap Sign Out of iCloud if you have different accounts otherwise,
  5. Enter your Password and then turn off.
  6. Wait for few seconds and then again go back to Settings.
  7. Sign In your Apple ID.
  8. Again sign in back your iCloud account.

Fix 4: Turn Off and Turn On iCloud Music Library
turn off icloud music library

  1. Launch Settings -> Music.
  2. Tap on iCloud Music Library.
  3. Turn Off iCloud Music Library.
  4. Wait for few seconds.
  5. Again, turn on your iCloud Music Library.

See also: Fixed: Apple Music App Crashing on iOS 11
Fix 5: Turn On and Turn Off Airplane Mode
turn on airplane mode

  1. On your iPhone, launch settings.
  2. Tap on Airplane Mode and then turn it as on.
  3. Wait for few seconds.
  4. Again go back to Settings
  5. Turn Off Airplane Mode.

Fix 6: Use Join Apple Music
use join apple music
Launch Settings -> Music -> Join Apple Music.
Fix 7: Reset Network Settings
reset network settings

  1. On your iPhone, launch Settings.
  2. Tap on General -> Reset.
  3. Tap on Reset Network Settings.
  4. Enter Passcode if prompted and tap Reset Network Settings in the pop-up box.

Note: This action will reset all Wifi Networks & passwords, APN & VPN settings, and Cellular Settings of the iPhone.
Fix 8: Force restart/Hard Reset 
force restart

  1. Press Volume Up button and then release it quickly.
  2. Press Volume Down button and then release it quickly.
  3. At last, press and hold the Side button (Wake/Sleep button) until the Apple logo appears.

Fix 9: Restore your device
restore device

  1. Firstly, connect your iPhone to a PC.
  2. Then launch the iPhone in Recovery mode.
  3. Now open iTunes option and select your device.
  4. Once iTunes has detected your device, a pop-up box will appear to either Update or Restore the iPhone
  5. Just hit on Update and Restore.
  6. Finally, the iTunes will start to download the latest iOS and restore the iPhone to factory default mode.

Note: Before doing this fix, it is advisable to take backup of all your data.
Other Solutions:

  • Factory Reset your device and then reload all your information (It is advisable to backup your data before doing this fix)
  • Turn Off your personal hotspot.
  • Use either Cellular Data or Wifi. Do not use both at the same time.
  • Make sure that you have updated iTunes to the latest version.
  • Make sure that there is no problem in your lightning cable.
  • Contact Apple Support.

Hope any one of the above fixes will be helpful to you. If you find this article as useful or if you know any other solution to fix this issue then kindly share your experience with me through your comments below. Thank You…

11:00 am

Leave a Reply