Fixed : Outlook 2016 for Mac crashes & does not send Email


Microsoft provides free Office 3016 preview for Mac. But downloading software from Microsoft servers really slow or not responding.

If you want to run this software on your laptop or desktop, you need to upgrade your Mac system to OS X Yosemite to run Outlook 2016 software.

But some outlook users faced issues.

Fix : Outlook 2016 for Mac crashed at startup

Outlook setup file take too mush time to install the app. When users decided to connect Outlook to Office 365 account, it crashed.  Reboot or reinstalling the software didn’t fix the issue.

  1. Open Terminal App from /Applications/Utilities folder or search and find using Spotlight search.
  2. Type the following command to delete old Microsoft outlook preferences :
     defaults delete com.microsoft.Outlook
  3. Type the following command to kill cached preferences :
    killall cfprefsd
  4. Now open Outlook.

Fix : Mail not sending issue

When outlook users try to send a message its shows

Unexpected data was encountered – error code 17997

Try to create your accounts once again without deleting initial account. Your account might send the draft message. Open one of your still pending emails and assign the new mailbox as the sender address. You message might send. Then remove the initially installed account.

Don’t forget to mention your own solutions for this issue.

12:18 pm

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