After updating to iOS 12, Screenshot not working on my iPhone. When I was trying to take a screenshot on my phone, I couldn’t. Then I tried some solution to fix this problem. After trying, I could take a screenshot normally like before updating. Here I am going to tell you how to fix this Screenshot not working issue on your iPhone or iPad. If you have this same issue, then this article will help you.
Solution 1: Restart your iPhone
iPhone 8 and Earlier
- Press and hold the power button until you get a slider.
- To turn off your device, drag the slider.
- After few seconds, again press and hold the power button until you get an Apple logo.
iPhone X
- Press and hold the side button until you get a slider.
- To turn off your device, drag the slider.
- Another way to restart your iPhone is open “Settings”.
- Tap “General”.
- Tap “Shut Down”. Then wait 10 to 15 seconds. After that click “side” button to turn on your iPhone.
Solution 2: Force Restart
iPhone 6 and earlier
Press and hold the Home Button and Power Button (Sleep/Wake) until the Apple Logo Appears.
iPhone 7 & 7 Plus
Press and hold the Side Button and Volume Down Button until the Apple Logo appears.
iPhone 8, 8 Plus, & X
- Press the Volume Up Button and release it.
- Press the Volume Down Button and release it.
- Press and hold the Side Button until the Apple Logo appears.
Note: Don’t press “Volume Up” and “Volume Down” at the same time.
Solution 3: Using AssistiveTouch
If you are using buttons to take a screenshot but didn’t work for you, you can try Assistive touch. It will fix screenshot not working issue on your iPhone or iPad.
- Launch “Settings” -> “General” -> “Accessibility”.
- Click on “AssistiveTouch” and toggle on it.
- After did this, on your screen you can see one white color circle button. Click it.
- Then click “Device” -> “More” -> “Screenshot”.
Solution 4: Using 3D Touch
If you are using iPhone 6s or later, you can take a screenshot by using 3D Touch Actions. To do so,
- First, Enable “AssistiveTouch”.
- Here, you can see the option that “Customize Top Level Menu” and tap on it.
- Check the 3D touch to Screenshot.
- Then take a screenshot by using Assistive Touch icon.
Hope this article helps you to get rid of this problem. If you have any doubt, tell us through your comments.