The most common problem occur among users with Roku player is unpairing of batteries, some users don’t have the pairing button.
Below given are some solutions to resolve the issue
Solution 1: Press and Hold the Pairing button
- Take out the batteries from the remote.
- You will find the pairing button(purple color) in the battery compartment.
- Unplug the Power for 5 seconds.
- Reconnect the Power and Hold until you find the Roku banner bouncing on the screen.
- Replace the batteries in the remote.
- Press and Hold the purple button until Roku completes booting up.
Note: Simply take off the battery from the device and reinsert it.
Solution 2: Pairing using Roku App
- Switching on to the Roku Controller App, remove the battery from the remote.
- Using your smartphone, enter into Roku Settings menu
- Pick “Pair new Remote” and Replace the batteries.
- Finally the remote will be paired.
Solution 3: If IR sensor is present
- Place the batteries and see whether the flashing light appears next to Roku box.
- Unplug the box for few seconds and reconnect, then appears Roku logo showing that it has entered the pairing mode.
- Hold the button for few seconds until the LED stops flashing, to confirm the pairing has succeeded.
Solution 4: Performing factory reset of Roku
- Press Home button on Roku.
- Select Settings by scrolling
- Select system -> Advanced system settings ->Factory reset.
- Finally, select Factory reset everything to reset the device.
Solution 5: Resetting using hardware reset button
- Power On the Roku device
- Press and Hold the reset button for 20 seconds.
- When the factory reset is complete, LED light will flash on your device.
Solution 6: Power-Cycling the Roku
- Disable the Power from the player and reconnect it
- Remove the batteries, if the Roku player is booted completely.
- Connect the batteries for functioning.
Solution 7: Synchronising the remote
- Unplug the Power and reconnect
- Roku logo will bounce indicating “Roku enhanced remote synchronizing” then put on the battery to work properly.