One of the newsreaders used her power beats for 4 weeks without any problem. Now they didn’t work. She tried to switch them on but it doesn’t work. Once I put power beats for charging but the red light blinking several times. Here are some solutions to resolve the charging issue.
Solution 1: (Suggested by BLeslie)
Contact Customer Service. They asked to send them Powerbeats. After inspection, they have now sent me new ones. Seems like there is no other fix than exchanging them for new ones.
Solution 2: Download the Beats Updater
Download the Beats Updater from the following link http://your.beatsbydre.com/ . and then run it to resolve the issue.
SEE ALSO: Fixed: iPhone Keeps Beeping when Charging
Solution 3: Update the latest firmware of your beats product
Both pairs of the headphones had the following:
- Only ever used the USB cable provided by Beats (Apple) – and only plugged into my 2011 MacBook pro USB port.
- Tried rebooting the device, and I have the latest firmware (the updater says Software is up to date).
In both cases, the device simply stopped charging after 4-6 weeks of regular usage. The red light comes on and pulses like it’s charging, but it stays at 0%. This happens no matter if I reboot the device or not. I have tried both USB ports on my Mac and I’ve confirmed both USB ports are working fine.
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