“Please contact iTunes support to complete this transaction” in App Purchases or create New Account – Fixed


Many iOS users complained that they have getting error “please contact iTunes support to complete this transaction” when they were creating a new account or access the iTunes Store for download the applications. One of my friends has had this problem. He tried many solutions to fix this problem. Finally, he got the solution. That was resolving his error and he told me that solution. In this article, I am going to tell you how to fix this problem using a simple solution. If you have this problem, this article will help you.
The solution for iOS Devices:
1.Enable Restriction

  • Launch “Settings” -> click “General” -> click “Restrictions”. Click Enable Restriction and enter the passcode.enable-itunes
  • Here you can see the apps. You have to allow the restrictions on “iTunes Store”.itunes-store

2.Verify your Apple ID
You should verify if you use same Apple ID for iTunes & App Store.
3.Sign Out and Sign back In on iTunes

  • Launch “Settings”.
  • Click “iTunes & App Store -> click “Apple ID” -> click “Sign Out”.sign-out
  • Now Restart your device.
  • Sign Back in again.

4.Enter Payment Information

  • Launch “Settings”.
  • Click “Apple ID Banner” -> click “iTunes & App Store” -> click “your ID”.id-img
  • Then click “View Apple ID” and enter the passcode if prompted.
  • Next, click “Payment Information”.
  • Again enter the security code for verifying. Finally, tap “Done”.

The Solution for Mac:

  • Open “iTunes”. Then open “iTunes Store” on your computer.
  • Tap “Account”.
  • Using your Apple ID, Sign into iTunes.
  • Tap “Reset All Warnings for Buying and Downloading”.
  • Ensure that authorized this computer in iTunes.
  • With safe mode or single user, restart your Mac. It helps the App Store to work normally.
  • Again restart your device as normal if you can see the update and buy apps on App Store.
7:26 am

Leave a Reply