Recently Mac Mail program suddenly stopped receiving emails from the Email server. From mail account settings, the incoming mail server is grayed out. So users can’t mail mail incoming server. This problem mostly happened after OS X Yosemite upgrade. So here is the article I gonna share some solutions to fix this issue. Let’s get started.
Solution: Uncheck Automatically detect and maintain account settings
- Navigate to Mail Preferences -> Accounts Tab and choose your Mail account on the left side.
- Click Advanced on the top right.
- Uncheck the check box “Automatically detect and maintain account settings”.
- Click Save (Get save option by clicking another mail account or closing preferences window and select save when popup box appears).
- Restart your system.
This allows you to navigate back to Account information and the incoming mail server form is no longer be grayed out.
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What if "Automatically detect and maintain account settings" is greyed out?
Mine is grayed out and can't uncheck it. What do I do?
I was able to fix this issue by deleting the users Mac Mail account and recreating it with the same credentials. I believe Apple has material on the Internet on how to solve this problem. Write down all the settings for your Mac Mail account before deleting. I took pictures with my smartphone of each page that had settings. After creating the Mac Mail account I used the pictures to transfer all settings.
It's easier to take a screenshot – click shift+cmnd+3 for full screen or shift+cmnd+4 for a section.
This fix worked perfectly, right away!
It seems unpredictable that many different fixes seem to work, or not work, with people with the same problem.
The internet is getting very messy, I'd say.