When iPhone users try to connect their device to iTunes they getting “iPhone not connected to iTunes because device timed out”.This error occurs because of the poor network connectivity or antivirus app blocking the connection.
Fix 1: Reset network settings
- Navigate to Settings -> General -> Reset -> Reset Network Settings
- Then restart your iPhone. Press and hold the sleep button and Home button together until Apple logo appears. Finally, try to connect your iPhone to iTunes.
Fix 2: Delete “lockdown” folder on Mac/Windows
Resetting lockdown folder sometimes fixes this backup issue… Navigate to the search and find the “lockdown” folder and delete it.
Fix 3: Update iTunes app
On your iTunes, click “help” and choose “check for updates”. Sometimes this issue happened because of the older version of iTunes.
Fix 4: Temporarily disable or uninstall Antivirus program
Sometime your computer or mobile antivirus might block the connection between iPhone and iTunes. To disable or uninstall antivirus program and check the issue.