Some iPhone users have been complaining that their proximity sensor not working on iPhone XS and XS Max. This is not a big problem. I will tell you some tips to solve this problem easily. this article will help you to get rid of this problem.
Solution 1: Restart Phone
- Press the Power Button and either Volume Up or Down Button until getting a power off slider.
- Then drag the slider to turn off your device.
- Wait for 20 to 30 seconds.
- To turn on your iPhone, press and hold the Power Button until getting a Apple Logo.
Solution 2: Force Restart your iPhone
- Press and release Volume Up button.
- Press and release Volume Down button.
- Press and hold the Side button until the Apple logo appears.
Solution 3: Update iOS
- Open Settings app on your iPhone.
- Tap “General”.
- Tap “Software Update”.
- If update is available, then tap “Download and Install”.
Solution 4: Reset All Settings
- Go to Settings -> General -> Reset.
- Tap “Reset All Settings”.
- Enter the passcode if prompted.
- Again tap “Reset All Settings” in the pop-up box to confirm this process.
Solution 5: Hard Reset your Device
- Go to Settings on your iPhone.
- Tap “General”.
- Now, tap “Reset”.
- Select “Erase All Content and Settings”.
- Enter the passcode of your phone if prompted.
- Again tap “Erase All Content and Settings” in the pop-up box to confirm.
Solution 6: Restore your iPhone with Recovery Mode
- First, connect your iPhone to the Mac or PC through USB cable.
- After it connects, press and quickly release Volume Up button.
- Now, press and quickly release Volume Down button.
- Then press and hold the Power/Side button until it restarts. Don’t leave this button until your phone get into Recovery mode.
- Release this button when you see your phone connect to iTunes.
- In iTunes window, it shows your iOS device is in recovery mode. There you can see two options that Update or Restore.
- Select “Restore”.
- You have to wait until the process is completed.