When iOS users try to view MS exchange emails they getting error like “This message has not been downloaded from the server”. Full e-mail not downloading.
Reason for this issue
Your iOS device only downloads the headers of all emails in the inbox, but downloads the body of the emails from the server when you try to view the email. When you open outlook in your desktop computer, it will immediately start download all new messages and deleted them from the server.
Solution 1: Use IMAP instead of POP & uncheck the remove messages
Use IMAP instead of Pop on both your iOS device and Mac. Also uncheck remove messages after downloading option on Mac.
Solution 2: Click the forward option
Try to view the mail. If it not show full content, click “Forward” option. App will ask you “Download rest of message first?”. Choose “Yes”. It will show message quoted in the forward.
Solution 3: Use Microsoft Outlook app for iOS
Use Microsoft Outlook for iOS version on every iOS device, you and your friend using. Always try to store full emails and only recent emails (it does not double email storage and email downloading time).
SEE ALSO : How to Fix Microsoft Exchange Email Sync issues on Mac
Solution 4: Use Fetch data option
- On your iOS device like iPod Touch, go to Settings -> Mail, under the fetch data Choose push.
- Navigate to Advance and choose fetch for all email accounts.
- Restart your iOS device.
- Restart the mail app.
- Use 3G or 4G networks to download email attachments.
If you knew any other solutions to solve “This message has not been downloaded from the server” error on iOS devices (iPhone, iPad and iPod Touch), inform us via comment.