Some of iPhone users had reported a problem that whenever they tried to sign in their iCloud they get “An Unknown Error Occurred”. It seems to be a very frustrating issue and recently I too had experienced this same issue after upgrading iOS 12. Then somehow I had fixed this issue with the help of tricks suggested by my friend Danny. Here, I gonna share those tricks with you so that you can get rid of this issue so easily.
Before trying the fixes make sure that,
- You have a stable and speedy internet connection.
- You are using the latest version of iOS on your device.
Fix 1: Force Restart/ Hard Reset
Force restart/Hard Reset ( iPhone 7)
- Press and hold the Wake/Sleep (Power) button at top right of the iPhone.
- Press and hold the Volume Down button on the left side while holding the Wake/Sleep button.
- Wait until the Apple logo appears.
Force restart/Hard Reset ( iPhone 8 and iPhone X)
- Press Volume Up button and quickly release it. And then Press Volume Down button and quickly release it.
- At last, press and hold the Side button (Wake/Sleep button) until the Apple logo appears.
Note: Don’t press Volume Up and Volume Down at the same time.
Fix 2: Sign Out and Sign In iCloud
- Launch Settings-> Apple ID(your name).
- Scroll down to find “SignOut” and then click it.
- Enter your Apple ID and Password.
- Tap “Sign Out” at the right Corner.
- Again tap “Sign Out” in the pop-up box to confirm the action.
- Launch Settings-> iCloud.
- Enter your Apple ID and Password.
- Tap “Sign In”.
Fix 3: Power Cycle or restart your Router
If you are using a wireless router,
- Disconnect the router from the power.
- To do it unplug the power cord from the back of the router. Wait for some time.
- Then plug the power cord into the router and give a try.
If you are using wireless hotspot,
- Turn off the hotspot.
- Wait for 30 seconds. Then turn it on and give a try.
Fix 4: Restart your device
- Press and release Volume Up button quickly.
- Then Press and release Volume Down button quickly.
- Wait for few seconds and then again press and hold Side button until the Apple Logo appears on your screen.
Fix 5: Check for Apple ID
Make sure that you are using the same Apple ID on your Mac, iCloud and iOS devices.
Fix 6: Turn off iCloud BackUp temporarily
- Launch Settings.
- Tap on your Apple ID ->iCloud.
- Scroll down to see “iCloud Backup” and then tap it.
- Turn On iCloud Backup.
- A pop-up box will appear to “Start iCloud Backup”.
- Finally, click OK.
Fix 7: Reset Network Settings
- Go to Settings->General->Reset.
- Tap “Reset Network Settings”.
- Enter the Passcode if required.
- Tap “Reset Network Settings” in the pop-up box to confirm an action.
Note: This action will reset all Wi-Fi Networks & Passwords, APN & VPN Settings, and Cellular Settings of your iPhone.
Fix 8: Factory Reset
- Open Settings->General->Reset.
- Select “Erase All Contents and Settings”. Enter passcode if it is required.
- Then you will be asked to enter Apple ID password. Enter it. The reset process will take 1 or 2 minutes.
- Now turn on your device.
- You can see the Apps & Data screen with four options. Tap “Restore from iCloud Backup”.
- Sign in to iCloud. To do that you have to enter Apple ID & Password. Then tap “Next” at the right upper corner of the screen.
- Then tap “Agree” to agree to the Terms and Conditions.
- The latest list of Backup for your iPhone will appear. Tap it. Restore will start.
Note: This process will remove all your data from your device. Therefore, it is advisable
Fix 9: Contact Apple Support
If your device is under any Warranty Status, then you can Contact Apple Support for further Repair or Replacement.
Hope any one of the above fixes will be helpful for you. If you find this article as useful, then kindly share your experience with me through your comments below. Thank You…