When users try to connect their phone to iTunes, Phone under device section all listed songs are grayed out and can’t be selected. They can’t play these music files.
This problem mostly happened after the iOS update. This issue occurred to the following devices iPhone 4S, iTunes 11 & iTunes Match and iPhone 5s with iTunes 12.
So how to remove these ghost songs out of your device listing.
Reason for this problem?
This problem happened because of the sync issue. If you deleted some songs from your computer and you not updated on iTunes (so removed songs still listing on your iTunes library), when you try to sync music to iPhone, deleted or missed songs displays as grayed out songs.
Best Solution: Sync iPhone songs with iTunes alternative (MacX MediaTrans). It bypasses the removed songs in iTunes and directly sync all the existing music from your Mac to iPhone hassle-free. And you don’t need to take time to fix the grayed out songs error.
Fix 1:- Re-sync
Use USB cable instead of Wi-Fi. Try to re-sync again. This will fix the issue.
Refresh the iTunes library and playlist and ensure all songs are available. Then re-sync again.
- Connect your iPhone to iTunes. Click “on this iPhone” and select grayed out songs, right click and choose delete option.
- Then go back out of your iPhone and click “songs” drag one song to your iPhone.
On your iOS device (iPhone or iPad or iPod) go to Settings ->Music and turn off “Show All Music” option.
- Enable “Manually manage music”
- Delete entire music library on your iPhone. Then add song back using iTunes library.
- First back up your songs.
- In the iTunes library, remove all data. Then try to sync it with your iPod or iPhone.
- Now add music folder to iTunes
- Reboot iPhone and sync it with iTunes
- Select all songs. Right-click and choose “check selection”.
- Try to rebuild the iTunes library.
- Use third-party applications like CopyTrans. Drag and drop music file to an iPod or iPhone.