The issue found in the Jaybird Bluetooth headphones is not yet paired with any one of the iOS devices.
Try the below solutions to resolve the pairing issue.
Solution 1: (Suggested by qwer134)
Following are the steps to connect a Bluetooth accessory with your iPhone, iPad or iPod touch
- Make sure that your Bluetooth accessory and iOS device are close to each other.
- Check whether the Bluetooth accessory is on and fully charged or connected to power. If it uses batteries, test them to see if they need to be replaced.
- Restart your Bluetooth accessory.
- Make sure that you have the latest version of iOS on your iPhone, iPad or iPod touch.
- On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn Bluetooth on or you see a spinning gear, restart your iPhone, iPad or iPod touch.
- Unpair the Bluetooth accessory, put the accessory back in discovery mode, then pair and connect it again.
If you still can’t pair or connect your Bluetooth accessory
Check with the Bluetooth manufacturer to make sure that your accessory works with your iOS device.
Contact Apple Support if you have any of these issues:
- You can’t turn on Bluetooth or setting is grayed out.
- You can’t connect any Bluetooth accessories with your device.
- The accessory manufacturer confirmed that your accessory is working correctly.
SEE ALSO: How to Fix: iPhone stuck in headphones mode
Solution 2: Turn Bluetooth off and on in iPhone Setting
- Got home and figured it out… at least this is how it worked for me on my set of Jaybirds and the iPhone 7 plus.
- Power off the Jaybirds.
- Turn off Bluetooth in the iPhone settings.
- Turn Bluetooth back on in the iPhone settings – the spinner should be going.
- Hold the power button ON, on the Jaybirds, and continue holding it on, even after the buds tell you “Power On, xx% charged”.
- Within the few seconds, the iPhone Bluetooth screen “discovered” the ear buds.
- At that time, you can let off the power button.
Hope this helps to resolve the pairing issue.