Solved:FaceTime Green Screen Background on iPad, iPhone or Mac


Many users faced an issue that FaceTime screen went Green color when they are making or receive a Calls. My daughter too had this problem. When she tried to make FaceTime calls to her friend, the screen went green color. One day, she told me that problem. Then I had given some solution to fix her problem. After trying my solution, her FaceTime Call works normally. Thereafter she didn’t face this issue till now. In this article, I am going to share with you how to do this. If you are having this problem, you can try out this fixes.
The solution for iPhone and iPad
1.Turn on FaceTime

  1. Open “Settings”.
  2. Tap “FaceTime”.
  3. Toggle on the “FaceTime” if it turns off.

2.Set Automatically Date & Time

  1. Open “Settings” app on your iPhone or iPad.
  2. Click “General”.
  3. Next, click “Date & Time” tab.
  4. Then set it to “Automatically”.auto-iphone

3.Restart your iOS Devices
iPhone 8 and Earlier:

  1. Press and hold the power button until you get the slider.
  2. To turn off your device, drag the slider.
  3. After few seconds, again press and hold the power button until you get Apple logo.

iPhone X:

  1. Press and hold the side button until you get the slider.
  2. To turn off your device, drag the slider.
  3. After that, again turn on your device, For that, press and hold the side button until you get an Apple logo.

Update your iOS Devices:
Updates might fix this problem. So, you have to check whether updates available or not.

  1. Open “Settings” app.
  2. Click “General”.
  3. Click “Software Update”. If updates available, simply you update it.

4.Turn off FaceTime and Restart the iOS Devices again Turn on FaceTime:

  1. Open “Settings”.
  2. Tap “FaceTime”.
  3. Toggle off the “FaceTime”.
  4. Restart your iOS devices.
  5. Then back turn on “FaceTime”.on-off

5.Check Your Internet Connection:
If you are using Wi-Fi or Cellular Data for FaceTime calls, it should be a strong signal. If your internet speed is slow, it won’t connect the call properly which means you can’t get clear voice or screen goes green or black. If you need perfect FaceTime calls, you have to use strong internet connection for that.
The solution for Mac
1.Restart your Mac

  1. Click “Apple” menu at the left top of the screen.
  2. Then you can select the “Restart” option and click on it.
  3. A pop-up box asks you to confirm to “Restart” that you can click on it.

2.Turn On FaceTime

  1. Open “FaceTime” app on your Mac.
  2. Then sign in with your Apple ID.
  3. Select “FaceTime” -> select “Preferences”.
  4. Check whether it’s turned on or turned off.
  5. If turned off, you have to turn on it.

3.Sign Out FaceTime and Sign Back In

  1. Open “FaceTime”.
  2. Click “Preferences” -> click “Sign Out”.sign-out
  3. Wait for 30-40 seconds. After that, sign in back.
  4. If it doesn’t work, restart your Mac after did this.

4.Reset NVRAM

  1. Shut Down your Mac.
  2. Then turn on it. And immediately press and hold the “Option+Command + P + R” keys.keyboard-img
  3. Hold this keys for 10 seconds.
  4. Then Mac will restart. Release the keys when you see your Mac start.

5.Set Date & Time Automatically

  1. Click the “Apple” logo on your Mac at the top of your screen.
  2. Tap “System Preferences”.
  3. Click “Date & Time”.
  4. Again click “Date & Time” and set it to “Automatically”.auto-mac
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