Face ID Not Working on iPhone XS? Here's the Fix


As you all know Face ID is one of the popular technology we use in iPhone. Face ID helps to unlock your device quickly and mostly this technology is used for security purpose. So in iPhone Face ID  place major role but sometimes face ID is not working. It is one of the most common issues. iPhone users also often reporting about this. While I facing this issue I tried some steps to overcome it. Now I’m gonna share those steps to solve your problem. Hope it will useful for you.
Solution 1: Software Update

  1. Launch Settings->General.
  2. Tap on “Software Update“.
  3. If an Update is available, tap “Download and Install”.

Solution 2: Turn Off and Turn On Face ID

  1. Launch Settings.
  2. Tap Face ID & Passcode.
  3. Turn off iPhone Unlock.
  4. Then turn off your device until the Apple Logo appears.
  5. Again turn on iPhone Unlock.

Solution 3: Clean the Camera
Clean your screen protector and case using cotton. The unclear camera may also cause this issue.
Solution 4: Add Alternate Appearance

  1. Launch Settings.
  2. Scroll down to see Face ID & Passcode and then tap it.
  3. Tap Set up an alternate Appearance.
  4. Now place your face properly. Move your head and complete the circle.
  5. If you unable to move your head then tap “Accessibility Options”.
  6. Tap Continue.
  7. Again move your head to confirm your action.
  8. Finally, tap Done.

Solution 5: Reset your Face ID

  1. Launch Settings.
  2. Scroll down to see Face ID & Passcode and then tap it.
  3. Tap Reset Face ID.

Note: This fix will remove all your existing Face ID settings from your device.
Solution 6: Reset All Settings
Launch Settings 
Scroll down to see General and then tap it.
Tap Reset.
Tap “Reset all Settings”.
Enter passcode if required and then tap “Reset All Settings” in Pop-up box to confirm the action.
Hope the above solutions will be useful for you. If you have any doubt regarding this article, please share us via comments. Thank You.

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