Fixed: Face ID Not Working on iPhone X/XR/XS/XS MAX

Apple has been updating with an amazing feature. The face ID lock is playing a major role comparing to Touch ID and it improves device security. Recently, people reported that the face ID not recognizing the face properly to unlock the iPhone. The same issue arises for me and I tried some of the simple tricks. It works for me, In this article, I will guide you with a simple fix to get rid of this problem.

Table of Contents

Fix 1: Disable Attention aware feature

Launch Settings-> Accessibility.
Now, tap on the “Face ID & Attention” option.
Then, tap to disable the “Attention aware feature” option.

Fix 2: Reset Face ID

Launch Settings-> Accessibility.
Now, tap on the “Face ID & Attention” option and enter the passcode if needed.
Tap on the “Reset Face ID” option.
Now, tap on “Set up Face ID” to set Face ID again.

Fix 3: Reset All Settings

Launch Settings-> General.
Tap on the “Reset” option.
Now, tap on the “Reset all settings” option, enter the passcode if needed.

4. Again, tap on the “Reset all settings” to confirm it.

Fix 4: Check the Camera

Make sure your camera is in portrait mode and whether you are holding the camera in a verticle orientation. And also check whether your camera is blocked by a phone case or dust.

Fix 5: Update your iOS

Launch Settings -> General.
Tap on Software update.
Now, Check for any update is available or not.
If yes, then tap on the “Download and Install” option.

Fix 6: Set alternative appearance

Try to change your appearance in Face ID, it may also help to solve your problem. To do that,

Launch Settings.
And tap on the Face ID & Passcode.
Enter the passcode, if asked.
Now select Set Up an Alternative Appearance.
Set your face inside the frame on your iPhone.
Then move your head around and complete the circle.
Once your finish the first Face ID scan, tap on the Continue option.
Again move your head around the circle to complete the second Face ID scan.
If your Face ID set up is finished tap on the Done option.

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I hope the above steps may solve your problem. If still, you have trouble unlocking your iPhone using face ID then please Contact the Apple Support team and report the issue. Thank You.