Apple Watch Series 3 Not Tracking Steps? Here’s the fix


Many Apple users have a complaint that their Apple Watch 3 not counting steps accurately/correctly. Here I am going to tell you the solutions to fix this issue. If you have the same problem, this article will help you to fix it.
Solution 1: Maintain your personal details up to date
Apple Watch will use your personal details to calculate your Activities like calories that you burn, distance that you cross, steps that you walk/run and more. So maintain your details up to date.

  1. Launch My Watch app on your iPhone.
  2. Tap My Watch tab->Health->Edit.
  3. There you can see your personal details like Birthdate, Sex, Height, Weight, and Wheelchair. Select the item that you want to change.
  4. Tap Wheelchair->Edit->Not Set.
  5. Select “No” and then tap “Done”.

Solution 2: Unlock your Apple Watch when it is on the wrist

  1. Launch Apple Watch app on your iPhone.
  2. Tap My Watch tab->Passcode.
  3. Make sure that “Wrist Detection”, “Unlock with iPhone”, and “Passcode” are enabled.
  4. Do either unlock your iPhone or unlock your Apple watch manually to unlock your Apple Watch after wearing it on your wrist.
  5. Your Apple Watch will the remain unlocked until you remove it from your wrist.
  6. It will lock automatically when you remove it from your wrist.

Solution 3: Wearing instructions

  1. Don’t wear your Apple Watch too loosely or tightly. Wear it comfortable on your wrist.
  2. Keep your skin clean and dry.
  3. Keep your Apple Watch and bands clean and dry.
  4. Wear your Apple watch on the top of the wrist. Then only the sensor can do its job perfectly.

Solution 4: Delete third-party workout apps
Delete all third-party worout apps like sleep tracking, fitness tracking, and heart rate monitoring apps from your Apple Watch.
Solution 5: Enable Location Services on iPhone

  1. Go to Settings->Privacy->Location Services.
  2. Make sure that Location Services is on.
  3. Make sure that Apple Watch Workout is set to “While Using”.

Solution 5: Enable some options under System Services

  1. Go to Settings->Privacy->Location Services.
  2. Scroll down to find “System Services” and tap it.
  3. Turn on “Motion Calibration & Distance”, “Wi-Fi Networking”, “Setting Time Zone”, and “Mobile Network Search”.

Solution 6: Restart your iPhone and Apple Watch
Force close apps on your iPhone and then restart your iPhone & Apple Watch.
To restart iPhone,

  1. Press and hold the Power Button (Sleep/Wake) until the slide to power off screen appears.
  2. Drag the slider to turn off your device.
  3. To turn on your device, press and hold the Power Button until the Apple Logo appears.

To restart Apple Watch,

  1. Press and hold the Side Button until Power Off slider appears.
  2. Drag the slider to turn off.
  3. Then press and hold the Side Button to turn it on.

Solution 7: Enable Fitness Tracking and Heart Rate

  1. On your iPhone, go to Settings->Privacy->Motion & Fitness.
  2. Make sure that “Fitness Tracking” and “Heart Rate” are turned on.
  3. Launch Apple Watch app on your iPhone.
  4. Go to My Watch tab->Privacy.
  5. Make sure that “Heart Rate” and “Fitness Tracking” are enabled.

If it doesn’t work out,

  1. Turn off “Heart Rate” and “Fitness Tracking”.
  2. Restart your iPhone and Apple Watch.
  3. Then turn on “Heart Rate” and “Fitness Tracking”

Solution 8: Calibrate your Apple Watch
Calibrating your Apple Watch will improve the accuracy of your step, calorie, and distance measurements.

  1. Wear you Apple Watch on your wrist
  2. Go to open outdoor area to receive good GPS.
  3. Launch Workout app on your Apple Watch.
  4. Tap Outdoor Walk/Outdoor Run depends upon your workout.
  5. Tap 3 dots at the upper-right corner.
  6. Walk or run how you normally walk/run for 20 minutes.
  7. Now your Apple Watch will learn your walk/run speed.

Solution 9: Reset Calibration Data
Reset Calibration Data won’t delete your Activity history. Many Apple Watch users said that that it is the perfect solution for this issue.

  1. Launch Apple Watch app on your iPhone.
  2. Tap My Watch tab->Privacy.
  3. Tap “Reset Fitness Calibration Data”.

Solution 10: Unpair and Re-pair your Apple Watch
Unpairing your Apple watch is the same as restoring your Watch to Factory Settings. When you unpair your Apple Watch, the iPhone will automatically take a backup of your watch.
Before unpair your Apple Watch, connect it to cellular plan.

  1. Make sure that the distance between your Apple Watch and iPhone is not too far. Keep them as close as possible.
  2. Launch Apple Watch app on your iPhone.
  3. Tap My Watch tab.
  4. Tap your Apple Watch when it shows on top of the screen.
  5. Tap (i) info symbol that is next to your watch to unpair it from your iPhone.
  6. Tap “Unpair Apple Watch”.
  7. After unpairing, you can see the message to repair again. Then repair your Apple Watch with iPhone.

Other Solutions:

  1. Update your iPhone and Apple Watch.
  2. Check Apple warranty status. If your iPhone covers warranty, take it to the Apple Service Center.
  3. Make an Apple genius bar appointment.

If you know any other solutions to fix this issue, let us know through your Commands.

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