Many Mac users have a complaint that Mail keeps crashing after updating High Sierra. High Sierra update creates many issues like this. Here I am going to tell you the solutions to fix this issue. If you have the same problem, this article will help you to fix it.
Before trying these solutions,
- Restart your Mac via Apple menu->Restart.
- Open another mail in the mail app. Because the problem may be in one file. so, find the corrupted mail and delete it.
- Disconnect all peripheral devices from the computer like printer, scanner, mouse, keyboard, webcam, etc. then open the mail.
Solution 1: Force quit Mail app
- Press and hold Command + Option + Esc keys to get Force Quit Applications window.
- Select “Mail” and then Click “Force Quit”.
- Now open the mail and check whether it crashes.
Solution 2: Force Restart
- Press and hold the Power Button until your Mac turns off.
- Again press the Power Button to turn it on.
Solution 3: Delete mail plist files
- Open Finder.
- Select Go->Go to Folder.
- Enter ~/Library/Preferences and then click “Go”.
- Find all mail related plist files and move them to trash.
- Restart your Mac.
Solution 4: Refresh Mail
- Go to System Preferences->Internet Accounts.
- Select all your mail account and then disable (Turn off) Mail.
- Enable Mail and the open Mail app.
Solution 5: Restart your Mac in Safe Mode (Safe Boot)
Restart your Mac in Safe Mode will fix many issues on your Mac. But you can’t use some features in Safe Mode.
- Turn off your Mac via Apple menu->Shut Down.
- Turn on your Mac.
- Press and hold the Shift Key as quickly as possible after you hear the startup sound. You can see the Apple Logo on the Screen.
- Keep pressing the Shift Key until you see the Login Window.
- Enter your User Name & Password to login. You may need to login twice if FileVault is turned on.
- Then open the mail. Now it won’t crash.
Solution 6: Reinstall High Sierra
- Turn off your Mac and press the Power Button to turn it on.
- Press and hold the Command+R keys simultaneously as soon as possible after pressing the Power Button.
- Keep pressing Command+R keys until the Apple Logo appears.
- After that Utilities windows will appear with 4 options. Tap “Reinstall macOS”.
- Tap “Continue”.
- You will be prompted to choose your disk. If you are not asked to select your disk, tap “Show All Disks”. You may need to enter your Apple ID.
- Tap “Install”. Wait until the installation process is completed. Your Mac will restart after completing the installation.
SEE ALSO: Safari keeps crashing on Mac High Sierra
- Check for Software Update.
- Check Apple warranty status. If your Mac covers warranty, take it to the Apple Service Center.
- Make an Apple genius bar appointment.
If you know any other solutions to fix this issue, let us know via your comments.