Fixed: Messages Frozen and Crashes on iOS 17.5

Posted: June 18, 2024 | Updated: July 22, 2024

After updating the iPhone to iOS 17.5, the Messages app not working properly. It only shows a white blank screen. Either you have to kill it or if you wait, it automatically crashes. Resetting or Restarting the iPhone does not fix this issue.

Problem First Appeared on 2-6-24

What cause this problem iOS 17

Level Normal Based on Software

Currently Devices have this problem

Solution 1: Turn off the Focus option.

  1. On your iPhone, go to Settings -> Messages. 
  2. Turn off the "Focus" option. Located at the top of the screen under the "Allow Messages to Access" section. 

Solution 2: Sign out/Sign in Apple ID

  1. Go to Settings -. Your Name->  Click the "Sign Out" option.
  2. Then sign it back again. 

Solution 3 Turn off the Stolen Device Protection

  1.  On your iPhone, go to Settings -> Face ID & Passcode -> Stolen Device Protection.
  2. Turn it off.

Solution 4: Long Press the message on the lock screen

  1. When you receive the message, you will get a notification on your lock screen. long press it. A window will open to reply. Reply to the message and sent it. Your messages will work like normal.

Solution 5: if you have multiple devices

  1. Force quit all apps on both iPhones. 
  2. Turn off both iPhones
  3. Turn only one device on.
  4. Now you will receive notifications and you can able to read messages.

Solution 6: Reinstall the iOS update

  1. Connect your phone to your Mac computer.
  2. Put your phone in recovery mode. 
  3. use Finder on your MacBook to force install the iOS 17.5.1 update. using the update iOS option.
  4. Follow the normal setup procedure and restore from iCloud.

Other Fixes"

Software that help you to fix this issue