How To Fix : Mail Not Working on iPhone After iOS 18 Update

Solutions

After updating to iOS 18, some users may experience issues with the Mail app not working properly. If you're unable to send or receive emails, or if the app is crashing or not loading, there are several troubleshooting steps you can take to fix the problem.

Solution 1. Restart Your iPhone

A simple restart can often resolve temporary glitches affecting the Mail app.

• Press and hold the power button (or volume + side button on newer models) until the power-off slider appears.
• Turn off your iPhone, wait a few seconds, then turn it back on.

Solution 2. Check Your Internet Connection

A weak or unstable connection may prevent emails from sending or loading.

• Make sure Wi-Fi or cellular data is turned on.
• Try switching between Wi-Fi and mobile data to see if the issue is network-related.

Solution 3. Ensure Mail Sync is Enabled

Your email account may not be syncing properly after the update.

• Go to Settings > Mail > Accounts.
• Select your email account and ensure Mail is toggled on.

Solution 4. Remove and Re-add Your Email Account

If your account is not syncing, removing and re-adding it may help.

• Go to Settings > Mail > Accounts.
• Select the email account, then tap Delete Account.
• Re-add the account by tapping Add Account and entering your login details.

Solution 5. Update Mail App and iOS

Apple may release updates to fix bugs affecting the Mail app.

• Go to Settings > General > Software Update and install any available updates.
• If you use a third-party mail app, check for updates in the App Store.

Solution 6. Check Mail Fetch Settings

Incorrect fetch settings can delay new emails.

• Go to Settings > Mail > Accounts > Fetch New Data.
• Select Push for real-time syncing or Fetch at regular intervals.

Solution 7. Reset Network Settings

If email issues are related to connectivity, resetting network settings may help.

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
• Reconnect to Wi-Fi and check if Mail is working.

Solution 8. Check for App Restrictions

Screen Time or app restrictions may block Mail from working properly.

• Go to Settings > Screen Time > Content & Privacy Restrictions.
• Ensure Mail is not restricted under Allowed Apps.

If your Mail app is not working after the iOS 18 update, these troubleshooting steps should help restore functionality. If the issue persists, consider contacting Apple Support for further assistance.