Apple TV remote not working? Here's how to fix it


This problem mostly happened because of the dead batteries. So change the batteries. Use coin battery : CR2032 or BR2032 lithium 3.0 V batteries.

Also read : Apple support guide to change the batteries.

Solution 1:

  • Hold your remote close to Apple TV
  • Press and hold Menu and Rewind button together for 6 seconds. Your apple TV might give a single flash after 6 seconds. So the remote now works.

Solution 2: (If the pairing not working with Mac)

This problem happened because of the Mac settings. On your Mac, go to Apple ->System Preferences -> Security & Privacy.

Select “Click the lock to make changes” option. Let it unlock the computer. Enter username and password.

Mac disable remote control

Click “Advanced” button and un-check “Disable remote control infrared receiver”.

Then click “OK” button.

Solution 3: (Use remote app)

Install the remote app in your iPhone, iPad or iPod to control Apple TV and follow the Apple support guide.

Solution 4:-

Press the Menu button and check if the Apple TV light blink? If not then follow the steps.

  • Reboot your Apple TV. Hold down Menu button and Down button together until light blinks. Un-plug the device. Wait 6 seconds and plug it back in.
  • Un-pair and re-pair the remote: To un-pair remote, hold down Menu & Left button together until icon(remote with 2 cloud like icon) appears on the screen. This means remote un-paired.
  • Then re-pair the remote : Hold down Menu button & Right button together.

If you have any issues, do let us via comment.

5:16 pm

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