Apple TV suddenly stopped responding to the remote (sort of).
When users push the play/pause button, it turn on. But after it boots up to the main options page the Apple TV remote no longer works and cursor stays in the same place.
When users push the buttons, Apple TV blinks white light which indicate the functions work normally.
Unplugging entire Apple TV system and rebooting it not solve the problem.
So how to fix this issue?
Try to unpair and repair Apple TV remote with Apple TV
- Press and hold down Menu and back arrow button simultaneously for 10 seconds.
Note: If its not solve your TV problem, you can temporarily use your iPhone, iPad or iPod as a remote using remote app.
Also read Apple support guide: Resolve Apple TV 2nd and 3rd generation issues with remote.